How do I change or cancel my order? Albert M. Updated March 07, 2018 23:08 Once payment has been processed and/or things are in route, it’s a little hard to change or cancel, but we’ll try our best. Get in touch with us at email@example.com for help. Related articles I haven’t received my package. What should I do? When will I get my shipment? What is your return policy? Do you have an Artist Program in place? Where are you located?