How do I change or cancel my order? Albert M. Updated November 23, 2016 07:34 Once payment has been processed and/or things are in route, it’s a little hard to change or cancel, but we’ll try our best. Get in touch with us at email@example.com for help. Related articles What is your return policy? When will I get my shipment? I haven’t received my package. What should I do? Can I cancel my subscription? Can I send a gift from Gear Supply Co. to my friends?