What is your return policy? Albert M. Updated November 23, 2016 07:35 We know you’ll be happy, but just in case, all orders are backed by our Risk Free, Quality Guarantee. Please return all items and packaging within 14 days of initial purchase for a full refund. Not happy? E-mail us for help: email@example.com Related articles When will I get my shipment? How do I change or cancel my order? I'm having trouble accessing the site. What should I do? I haven’t received my package. What should I do? Do you offer free shipping?