How do I change or cancel my order? Albert M. Updated November 23, 2016 07:34 Once payment has been processed and/or things are in route, it’s a little hard to change or cancel, but we’ll try our best. Get in touch with us at email@example.com for help. Related articles What is your return policy? I haven’t received my package. What should I do? What's the difference between your Standard Cables and Flagship Cables? I know I have a subscription, why is it not letting me login? Can I cancel my subscription?